Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when Zammad checks the digital signature on an incoming S/MIME-signed email, it does not verify that the signing certificate is genuinely trusted, it only checks whether a certificate with a matching name is already stored in the system. An attacker can create their own certificate using the name of a real, previously trusted sender and use it to send a forged email. Zammad will display that email with the same "validly signed" indicator as a genuine message from the real sender, even though the attacker never had access to that sender's actual certificate or private key. This issue is fixed in version 7.1.2.
Published: 2026-09-25
Score: 7.1 High
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

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History

Fri, 25 Sep 2026 18:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when Zammad checks the digital signature on an incoming S/MIME-signed email, it does not verify that the signing certificate is genuinely trusted, it only checks whether a certificate with a matching name is already stored in the system. An attacker can create their own certificate using the name of a real, previously trusted sender and use it to send a forged email. Zammad will display that email with the same "validly signed" indicator as a genuine message from the real sender, even though the attacker never had access to that sender's actual certificate or private key. This issue is fixed in version 7.1.2.
Title Zammad: S/MIME signature verification allows forged sender impersonation
Weaknesses CWE-290
CWE-295
CWE-347
References
Metrics cvssV4_0

{'score': 7.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N'}

Subscriptions

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T18:19:58.735Z

Reserved: 2026-09-01T20:05:09.424Z

Link: CVE-2026-84465

cve-icon Vulnrichment

No data.

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses
  • CWE-290

    Authentication Bypass by Spoofing

  • CWE-295

    Improper Certificate Validation

  • CWE-347

    Improper Verification of Cryptographic Signature